Return and Refund Conditions

Items must be returned in their original condition: unwashed, with no signs of wear or damage.

All returns must include intact hang tags and original packaging.

Return requests must be submitted within 14 calendar days of receipt of the order.

Custom made items.

Submit a request: Send an email to contact@stevenlimea.com with your order number and the reason for your return.

Receive the return label: Once your request is validated, LIMÉA will provide you with a prepaid return label via DHL.

Prepare the package: Carefully pack the items in their original packaging with any accessories or documents included.

Ship the return: Drop off the package at a collection point, and we will take care of the rest.

Returns are processed within 7 business days of receipt of the returned item.

Refunds, made via the initial payment method or in store credit depending on your preference, will be made within 14 days after validation of the return.

A fee of 5 euros will be deducted from the amount of your purchase. A prepaid UPS return label will be provided to simplify the process.

For any questions or assistance regarding returns, contact us at contact@stevenlimea.com.